The little “e” is changing everything. Terms like e-commerce and e-business
have a revolutionary effect on every walk of life and that is yet to be realized in
developing countries comprehensively. Besides, according to Bajaj and Nag
(2000), there is a change in the market as well as a revolution in the economic
relationships between people, economies and societies. Information and
information and communication technology (ICT) are the new drivers of this
information age (Business process management, 2004).
have a revolutionary effect on every walk of life and that is yet to be realized in
developing countries comprehensively. Besides, according to Bajaj and Nag
(2000), there is a change in the market as well as a revolution in the economic
relationships between people, economies and societies. Information and
information and communication technology (ICT) are the new drivers of this
information age (Business process management, 2004).